{"id":147,"date":"2025-08-08T08:24:15","date_gmt":"2025-08-08T08:24:15","guid":{"rendered":"https:\/\/desiswad.store\/?page_id=147"},"modified":"2025-08-08T08:24:15","modified_gmt":"2025-08-08T08:24:15","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/desiswad.store\/hi\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p>Thank you for shopping with <strong>Desi Swad Store<\/strong>. This Shipping Policy outlines the terms and timelines for delivery of orders placed on our website <a class=\"\" href=\"https:\/\/desiswad.store\/hi\/\">https:\/\/desiswad.store<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Service Areas<\/strong><\/h3>\n\n\n\n<p>We currently deliver to most <strong>pincodes across India<\/strong>, including major cities, towns, and semi-urban areas.<\/p>\n\n\n\n<p>If your area is not serviceable, our system will notify you during checkout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Shipping Charges<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Shipping:<\/strong> \u20b949 on orders below \u20b9499<\/li>\n\n\n\n<li><strong>Free Shipping:<\/strong> On orders <strong>above \u20b9499<\/strong><\/li>\n\n\n\n<li><strong>Express Delivery (If applicable):<\/strong> May incur extra charges as shown during checkout<\/li>\n<\/ul>\n\n\n\n<p>Shipping charges (if any) are calculated and displayed at checkout before payment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Order Processing Time<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All orders are processed within <strong>1\u20132 business days<\/strong> (Monday to Saturday, excluding public holidays).<\/li>\n\n\n\n<li>Once dispatched, you will receive a <strong>tracking link via SMS or email<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Estimated Delivery Time<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Metro Cities:<\/strong> 2\u20134 working days<\/li>\n\n\n\n<li><strong>Tier 2 &amp; 3 Cities:<\/strong> 3\u20136 working days<\/li>\n\n\n\n<li><strong>Remote\/Rural Areas:<\/strong> 5\u20138 working days<\/li>\n<\/ul>\n\n\n\n<p>Please note that delivery times may vary based on your location and courier partner efficiency.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Tracking Your Order<\/strong><\/h2>\n\n\n\n<p>Once your order is shipped, we will send you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A tracking number<\/li>\n\n\n\n<li>Courier name (e.g., Delhivery, Shiprocket, Bluedart, etc.)<\/li>\n\n\n\n<li>Tracking link via email or WhatsApp\/SMS<\/li>\n<\/ul>\n\n\n\n<p>You can also track your order anytime from the <strong>\u201cTrack My Order\u201d<\/strong> section on our website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Delays in Delivery<\/strong><\/h2>\n\n\n\n<p>We are not responsible for delays caused due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Natural disasters, strikes, lockdowns, or other force majeure events<\/li>\n\n\n\n<li>Incorrect\/incomplete delivery address<\/li>\n\n\n\n<li>Recipient not available at delivery time<\/li>\n\n\n\n<li>Courier delays beyond our control<\/li>\n<\/ul>\n\n\n\n<p>For any issues, you can reach out to our customer support team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Damaged or Lost Packages<\/strong><\/h2>\n\n\n\n<p>If your package is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Damaged<\/strong>: Please contact us within <strong>24 hours<\/strong> of delivery with photos\/video of the unboxing.<\/li>\n\n\n\n<li><strong>Lost<\/strong>: If your tracking shows &#8220;delivered&#8221; but you haven\u2019t received the item, report it within <strong>48 hours<\/strong>. We will initiate an investigation with the courier.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. International Shipping<\/strong><\/h2>\n\n\n\n<p>Currently, we do <strong>not offer international shipping<\/strong>. Orders can only be placed for addresses within <strong>India<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Contact Us<\/strong><\/h2>\n\n\n\n<p>For questions related to shipping, delivery, or tracking, reach out to:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>Email:<\/strong> <a>info@desiswad.store<\/a><br>\ud83d\udcde <strong>Phone:<\/strong> +91-89290-33048<br>\ud83d\udd50 <strong>Customer Support Hours:<\/strong> 10:00 AM \u2013 6:00 PM (Mon\u2013Sat)<\/p>","protected":false},"excerpt":{"rendered":"<p>Thank you for shopping with Desi Swad Store. 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