Welcome to Desi Swad Store. We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from https://desiswad.store.
1. Information We Collect
We may collect the following information:
- Name, Email Address, Phone Number
- Billing and Shipping Address
- Order Details and Purchase History
- Payment Information (processed via Razorpay)
- Device and browser data (IP address, location, cookies)
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Send order confirmations and updates
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure secure transactions
We may also use your contact details to send promotional emails or offers, but you can opt out at any time.
3. Payment Information & Razorpay
All payments on our website are processed via Razorpay, a secure and PCI-DSS-compliant payment gateway.
- We do not store any card or UPI details on our servers.
- Razorpay may collect your payment details directly and securely for transaction processing.
- You can view Razorpay’s privacy policy here: https://razorpay.com/privacy/
4. Cookies and Tracking
We use cookies to:
- Improve website performance
- Remember your cart and login preferences
- Analyze traffic via tools like Google Analytics
You can disable cookies through your browser settings, though some features of our site may not function properly without them.
5. Data Sharing
We do not sell or rent your personal data.
However, we may share it with:
- Payment gateway (Razorpay)
- Courier/logistics partners for order delivery
- Web hosting and analytics services
- Legal authorities, if required by law
All our third-party partners are contractually obligated to protect your data.
6. Data Security
We use secure server layers (SSL), encryption, and firewall protection to keep your data safe. While we follow industry standards, no method of data transmission is 100% secure.
7. Your Rights
You have the right to:
- Access the data we hold about you
- Request corrections or deletions
- Withdraw consent from marketing communications
- File a complaint regarding data misuse
To request any of the above, please email: info@desiswad.store
8. Data Retention
We retain your personal data only as long as necessary for the purpose it was collected — including order history, legal compliance, and financial auditing (as per Indian laws).
9. Children’s Privacy
We do not knowingly collect data from users under the age of 13. If we learn that a child’s data has been collected, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date mentioned above.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
📧 Email: info@desiswad.store
📞 Phone: +91-89290-33048
📍 Address: HCGH+527, Samrat Ashok Rd, Sector 1,Bisrakh Jalalpur , GREATER NOIDA , Uttar Pradesh 201009
